Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted & unused items by post within ninety (90) calendar days of receipt of your goods.
- You have thirty (30) calendar days to return an item from the date you received it.
- Only items that have been purchased directly from us (and not resellers) are eligible for discounts.
- Commercial orders are non-returnable.
- Ensure that the item you are returning is repackaged with all parts
Ship your item back to Us
1) Phone (03) 8743 5500 OR email us (email@example.com) to request a return.
2) Once a return is approved, please post back to the following address
Barn Light Australia Pty Ltd
#12/21-22 National Drive, HALLAM, VIC 3803
Please ensure your package as we are not liable if the product is damaged in transit.
For more information, view our full Returns & Refund Policy.