[vc_row][vc_column][vc_accordion][vc_accordion_tab title=”FOREWORD”][vc_column_text]“It is better to be defeated on principle than to win on lies.”
~ Arthur Augustus Calwell – Australian Politician

Barn Light Australia recognises that your personal information is important to you and we share your concerns about how information is collected, used and shared. We are seriously committed to safeguarding your personal information and will always handle your personal information securely and carefully.

Barn Light Australia is committed to complying with all applicable Australian Privacy Laws and ensures that all staff are aware of their legal obligations when handling your information. The following should give you a greater understanding on how we collect and use customer information.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”WHY WE COLLECT INFORMATION”][vc_column_text]We collect information for a number of reasons including:

  • To deliver Goods and/or to you
  • To complete other transactions with you or on your behalf
  • To better understand your requirements and preferences
  • Improve our service through various metrics.
  • Provide offers that are of greater interest or benefit to you
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”HOW WE COLLECT INFORMATION”][vc_column_text]We collect information in a number of ways:

  • When you order goods or services, particularly when those products are delivered.
  • When you request a quotation for goods or services.
  • When you leave goods with us for repair or refitting.
  • If you pre-order products or services.
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”WHAT WE COLLECT”][vc_column_text]The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

  • Name (and/or Company Name)
  • Australia Business/Corporation Number
  • Billing address
  • Shipping address
  • Phone numbers
  • E-mail addresses
  • Website addresses
  • Transaction information.
  • Information submitted to us via other means (Live chat, physical letters or parcels, online forms).
    • Your IP address
    • operating system
    • browser type for system administration and,
    • information to report aggregate information to service providers
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”WHO WE SHARE YOUR INFORMATION WITH”][vc_column_text]We will often need to pass your personal details such as your name and address to companies who perform part of our services including parcel delivery. We disclose all information obtained to Australian government authorities as required by law.
In these circumstances, We endeavour to ensure that these third parties undertake to protect your privacy.

If you would like to access or update your personal information, email our Customer Service Team via sales@barnlight.com.au

We prefer to receive written or digital requests these methods assist us to verifying your identity prior to disclosure.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”DIRECT MARKETING”][vc_column_text]If you receive marketing offers or Catalogue/Brochures from Barn Light Australia via Email or Postal Mail, and you do not wish to receive them in the future, please email our Customer Service Team via sales@barnlight.com.au.

Where emails are sent, you may unsubscribe by clicking on the ‘unsubscribe’ link within the email.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”SECURITY”][vc_column_text]From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

When you access the Barn Light Australia website, the type of information that we may also collect includes information about your computer, including where available;

  • Your IP address
  • operating system
  • browser type for system administration and,
  • information to report aggregate information to service providers

This information is considered statistical data about our users’ browsing actions and patterns, and does not identify any certain individual however may present an ability to be identified by cross-referencing data gathered from forms and browsing behaviour utilising an IP address or other means.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”INFORMATION SHARING”][vc_column_text]We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

  • for the explict purpose of email marketing, where we have your expressed consent.
  • for the explict purpose of satisfying your order(s)
  • where we provide such information to trusted businesses or persons for the sole purpose of processing your request on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
  • for the explict purpose of facilitating legal demands including elements that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Barn Light Australia, its users or the public.
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”COOKIES”][vc_column_text]A “Cookie” is a piece of information that this web server may send to your machine when you visit the Website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer. A Cookie helps to recognise you when you re-visit the Website and to co-ordinate your access to different pages on the Website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. You can obtain further information about privacy in Australia and the protection of your personal information on the Australian federal Privacy Commissioner’s website www.privacy.gov.au

Please be aware that where you choose to prohibit access to cookies, a by-product of this action will render our eCommerce system inoperable to you. Please see our Terms of Use document for further information relating to this by-product.

The following service is used to provide detailed web statistics and results in a cookie being used to track these anonymous statistics: Google Analytics.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row]

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